Consumer Confidence Reports are published yearly on the News page. The report published is a report for the previous calendar year. These reports, which are required by the Georgia EPD, detail water quality from rigorous testing throughout the year.

Tampering with the water meter, such as cutting the lock, is a violation of Georgia criminal law. Fees for tampering include:

• Cut Padlock: $50 fee + $100 meter tampering fee

• Damaged Valve: $90 + labor at $50/hour + cost of materials

• Meter Pull: $150 + 2 hours labor at $30.75/hour

Service will not be restored until all fees are paid.

To restore service, pay the entire past due balance along with a $40 service fee. Payments must be made online or via money order. To have service restored the same day, payment must be received before 2:00 p.m.

For all companies besides Consolidated, the payment due date has moved from the 25th to the 1st. Late fees are now applied on the 5th, and the last day to pay before disconnection is the 15th.

No, as of May 1, 2023, Consolidated Utilities no longer accepts cash for any utility payments.

You can pay your bill online by visiting the Billing page and selecting your specific system (e.g., Whitemarsh, Coastal Water, Golden Isles).