Now Available: 2024 Consumer Confidence Reports
Review water quality results for all systems. Available now on the “News” page.
Meter Box Maintenance
Consolidated customers – please take a minute to read this article on meter box maintenance.
Scheduled Water Outage
On April 25th from 9:00 to 5:00 the water will be off at Whitemarsh Estates to change out the pump and motor for the well
Change in Payment Due Dates
For all companies besides Consolidated, the payment due date is moving from the 25th to the 1st. Late fees are moving from the 1st to the 5th. The last day to pay for disconnects is moving from the 10th to the 15th.
Online Bill Pay is Active Again
Online bill pay is active again. Please visit the “Billing” page to pay your bill.
Boil Advisory
The boil advisory has been rescinded for all systems
Scheduled Water Outage
Whitemarsh Estates water customers will be experiencing a water outage on Friday 9/27/24, between 9 AM and 5 PM, due to well maintenance. Please plan accordingly. Areas affected include subdivisions and lots on Penrose Drive and Bryan Woods Road.
2023 Consumer Confidence Reports
2023 Consumer Confidence Reports have been released and can be viewed here.
Cash Payments
Beginning May 1st 2023 no cash will be accepted for any utility payments.
Protect Your Pipes and Water Softeners from Freezing This Winter
With winter temperatures dropping below freezing, it’s important to take precautions to protect your pipes and water softeners from freezing. To avoid any problems, it is strongly encouraged to drip those pipes before the temperature drops too low! Make sure to keep water softeners covered and insulated to prevent them from becoming frozen. If they do freeze, this is not the responsibility of the water wastewater company, as it is an act of nature or weather. Anything exposed to the elements is the responsibility of the homeowner.
Rate Increases
There will be rate increases for Consolidated Utilities and its affiliate systems.
2021 Consumer Confidence Reports
2021 Consumer Confidence Reports have been released and can be viewed here.
Return to Pre-Pandemic Billing and Payment Practices
Consolidated will be returning to pre pandemic billing and payment procedures. The time to pay down your balance is now.
Customer Warning: Doxo.com
Doxo is not authorized to accept payments for Consolidated. If you pay Doxo you will still owe that sum to Consolidated.
Home
Welcome to the homepage of Consolidated Utilities, Inc., Coastal Water & Sewage Company, LLC., Coastal Water Company, Whitemarsh Estates Water System, Woodlawn Water System and Golden Isles Water System. These systems are referred to collectively as Consolidated.
Consolidated is a water sewage utility headquartered in Savannah, GA. This webpage contains our water/sewage rates, online bill pay, company policies, contact information, directions, and our conservation efforts.
Frequently Asked Questions
Consumer Confidence Reports are published yearly on the News page. The report published is a report for the previous calendar year. These reports, which are required by the Georgia EPD, detail water quality from rigorous testing throughout the year.
Tampering with the water meter, such as cutting the lock, is a violation of Georgia criminal law. Fees for tampering include:
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Cut Padlock: $50 fee + $100 meter tampering fee
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Damaged Valve: $90 + labor at $50/hour + cost of materials
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Meter Pull: $150 + 2 hours labor at $30.75/hour
Service will not be restored until all fees are paid.
To restore service, pay the entire past due balance along with a $40 service fee. Payments must be made online or via money order. To have service restored the same day, payment must be received before 2:00 p.m.
For all companies besides Consolidated, the payment due date has moved from the 25th to the 1st. Late fees are now applied on the 5th, and the last day to pay before disconnection is the 15th.
No, as of May 1, 2023, Consolidated Utilities no longer accepts cash for any utility payments.
You can pay your bill online by visiting the Billing page and selecting your specific system (e.g., Whitemarsh, Coastal Water, Golden Isles).